Privacy Policy

Privacy Policy for Ezi Data Solutions

Effective Date: 27 January 2025

Ezi Data Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, ezidata.com.au, and engage with our consulting services. We adhere to the requirements of the General Data Protection Regulation (GDPR) and the Australian Privacy Act 1988 (Cth).


1. Information We Collect

We may collect the following categories of personal data:

1.1 Information You Provide:

  • Name, email address, phone number, and business information when you contact us via forms on our website or by email.
  • Payment information when you engage our consulting services.

1.2 Automatically Collected Information:

  • IP address, browser type, device type, and website usage data collected through cookies or similar technologies.

1.3 Sensitive Information: We do not intentionally collect sensitive information, such as health data, unless required and explicitly authorized by you.


2. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your inquiries and provide consulting services.
  • To manage and process payments.
  • To improve the functionality and performance of our website.
  • To send administrative communications, including invoices and service updates.
  • To comply with legal obligations.

3. Legal Basis for Processing Personal Data

Under the GDPR, we rely on the following legal bases:

  • Consent: When you voluntarily provide your information.
  • Performance of a Contract: To deliver services you have requested.
  • Legitimate Interests: For website optimization and business development.
  • Legal Obligations: For compliance with applicable laws.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data:

  • With service providers who help us operate our business (e.g., payment processors, IT support).
  • If required by law, such as in response to a subpoena or legal process.
  • To protect the rights, property, or safety of Ezi Data Solutions or others.

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law. Once no longer needed, we securely delete or anonymize your information.


6. International Data Transfers

As we operate in Australia, your personal data may be stored and processed within Australia. For users in the EU/EEA, we ensure that appropriate safeguards are in place for any international data transfer in compliance with GDPR requirements.


7. Your Rights

If you are located in the EU/EEA, you have the following rights under the GDPR:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccuracies in your personal data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Restrict the processing of your personal data.
  • Data Portability: Receive your data in a machine-readable format.
  • Objection: Object to the processing of your personal data for specific purposes.

To exercise these rights, contact us at sales@ezidata.com.au.


8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.


9. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.


11. Updates to This Privacy Policy

We may update this policy from time to time. The “Effective Date” at the top of this page indicates the latest revision date. Please review this policy periodically.


12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Ezi Data Solutions
13 McLennan Street
Woody Point QLD 4019
Australia
Email: sales@ezidata.com.au


Thank you for trusting Ezi Data Solutions with your personal information.